Privacy Policy

Who we are

Our website address is: http://redpbm.com.

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Welcome to REDPBM.We respect your privacy and are committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries for our Red Light Therapy (PBM) devices, or engage with our OEM/ODM services. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site.

INFORMATION WE COLLECT

As a B2B professional platform, we primarily collect information necessary to facilitate business-to-business communications, product inquiries, and bulk/custom manufacturing orders.

  • Personal and Corporate Identifiable Information: When you fill out our “Get a Quote” form, contact us for inquiries, or request custom OEM/ODM solutions, we may collect:
    • Name and Job Title
    • Company Name and Business Type (e.g., Distributor, Clinic, Spa, Gym, Brand Owner)
    • Corporate Email Address and Phone Number
    • Shipping and Billing Address
    • Specific product requirements, customizations, or multi-wavelength configuration requests.
  • Automatically Collected Data: Like most websites, our servers automatically collect technical information when you visit www.redpbm.com, including:
    • IP Address and Browser Type
    • Operating System and Device Type
    • Pages viewed, time spent on the site, and referring websites (via Google Analytics or similar tools).
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences for future visits.

HOW WE USE YOUR INFORMATION

We use the collected information for legitimate business purposes, including:

  • Inquiry & Quote Fulfillment: To process your requests for product catalogs, pricing, and specialized Red Light Therapy OEM/ODM customization specifications.
  • Business Communication: To respond to your comments, questions, and provide customer support or technical consultations regarding our PBM devices.
  • Order Processing: To manage bulk orders, arrange international logistics/shipping, and process transactions.
  • Marketing & Updates: To send you updates about our new product arrivals (such as new therapeutic panels or portable devices), industrial exhibitions, or corporate news (you can opt-out at any time).
  • Website Optimization: To monitor and analyze website usage trends to improve our user interface and content.

SHARING AND DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or rent your personal or business data to third parties. We may share your information only in the following limited circumstances:

  • Third-Party Service Providers: We may share data with trusted partners who assist us in operating our website, conducting our international business, or servicing your orders (e.g., global shipping companies, secure payment gateways, and cloud hosting providers), as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

DATA SECURITY

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) designed to protect your corporate and personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure.

INTERNATIONAL DATA TRANSFERS

Our manufacturing facilities and servers are located in China. By using www.redpbm.com and providing us with your information, you understand and consent to the transfer, storage, and processing of your data across international borders to fulfill B2B inquiries and global supply chain operations.

YOUR PRIVACY RIGHTS (GDPR / CCPA COMPLIANCE)

Depending on your location (such as the European Union or California, USA), you may have specific rights regarding your personal data under the GDPR or CCPA, including:

  • The Right to Access: You have the right to request copies of the data we hold about you/your company.
  • The Right to Rectification: You can request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You can request that we delete your personal data under certain conditions.
  • The Right to Opt-Out: You can unsubscribe from our B2B promotional emails at any time by clicking the “unsubscribe” link at the bottom of the email.

To exercise any of these rights, please contact us using the information provided below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or controlled by REDPBM. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read the privacy policies of any website you choose to visit.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted immediately on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your business data, please contact our data compliance team at:

  • Email: support@redpbm.com
  • Phone/WhatsApp: +86 18086463056